Privacy Policy

  1. Privacy Policy
    We ask users to carefully read our privacy policy, which applies in every case in which you access the website and decide to browse through it and use our services, regardless of the purchase of products. The data provided to POUPINE SRLS on the pages of the website accessible at at the time of registration and subsequently for the use of the services provided from time to time, will be treated in compliance with the applicable provisions on the subject, with particular reference to to EU Regulation 2016/679 (“GDPR”) concerning the protection of personal data.
  2. POUPINE SRLS informs the user of the following:
    2.1. Data controller
    The owner of the processing of personal data is POUPINE SRLS
    2.2. Purpose of the processing
    The provision of personal data to POUPINE SRLS which is requested on different occasions for collection may be necessary for the pursuit of the purposes identified in this statement, or optional. The mandatory or optional nature of the provision is specified from time to time – with reference to the individual information requested – at the time of the individual data collection, through the affixing of a special character – * – to information that is mandatory. Any refusal to communicate to POUPINE SRLS the data marked as “mandatory” could make it impossible to pursue the main purpose of the specific collection: this refusal could, for example, make it impossible for POUPINE SRLS to execute the product supply contract on The provision of additional data to POUPINE SRLS, other than those marked as “mandatory”, is instead optional and does not entail any consequence in order to pursue the main purpose of the collection. User data is collected and used exclusively for purposes directly connected and instrumental to the activation and operation of the services provided by POUPINE SRLS, for the fulfillment of the obligations envisaged by the applicable legislation and for the exercise of rights in court. Personal data will be processed by collaborators and / or employees of the owner as managers or processors, in the context of their respective functions and in full compliance with the instructions given by the owner. With the creation of the POUPINE SRLS account, the user agrees to receive from POUPINE SRLS, at the e-mail address indicated at the time of registration, communications and commercial proposals relating to and / or connected to the POUPINE SRLS services. At any time, the user can request the deletion of his data, communicating it to the POUPINE SRLS customer service by e-mail to The user may in any case use the services of POUPINE SRLS by direct access to the site. POUPINE SRLS guarantees the maximum level of security in the management of user data.
    2.3. Data communication
    The personal data of the user can be communicated, for the purposes indicated above, to:
    a) persons, companies or professional offices who provide assistance, advice or collaboration to POUPINE SRLS in accounting, administrative, legal, tax and financial matters;
    b) subjects delegated and / or appointed by POUPINE SRLS to carry out the activities or part of the activities related to the provision of sales services, such as customer service, the logistics center in charge of packaging the products purchased by the user, the carriers in charge of the delivery of the purchased products;
    c) external collaborators and to those subjects for whom the communication is necessary for the correct fulfillment of the obligations assumed by POUPINE SRLS in relation to the contract for the supply of its services;
    d) public administrations, for the performance of institutional functions within the limits established by law.
    2.4. Processing methods
    The data is collected electronically and processed by means of registration, consultation, communication, storage, deletion, carried out also with the aid of electronic instruments, ensuring the use of suitable measures for the security of the processed data and guaranteeing the confidentiality of same. User data, stored on electronic media, is kept and stored on a server located in Italy. In particular, the owner declares that the data recorded on the server are protected against the risk of intrusion and unauthorized access and that they have also adopted appropriate security measures to guarantee the integrity and availability of the data as well as the protection of areas and premises relevant for their custody and accessibility.
    2.5. Rights of the interested party
    The user has the right to obtain, at any time, confirmation of the existence of data concerning him and the purposes for which they are used. He also has the right to request the updating or rectification, cancellation or blocking of data and to oppose, in whole or in part, to their treatment. To exercise the aforementioned rights, as well as to receive information on the subjects where the data is stored or to whom they are communicated or on the subjects who, as managers or appointees, may come to know the data, the user may contact the owner of the treatment.
    2.6. Duration of treatment
    The processing will last no longer than is necessary for the purposes for which the data were collected, in any case in compliance with the civil, fiscal and tax obligations in force.
  3. Jurisdiction
    For any dispute concerning the validity, interpretation or execution of these provisions, the jurisdiction is of the Rome judge.
  4. Detailed information
    Who we are
    The address of our website is:
    What personal data we collect and why we collect it

Contact form
From the contact form on the home page and on the “contacts” page, we use the data strictly necessary to be able to contact you and understand what your request is. We do not save your IP address. In case we get a lot of SPAM, we may have configured a CAPTCHA, usually in Google’s reCAPTCHA, so Session ID data is passed to them. Absolutely not the compiled data, but only those of your browser’s session ID to verify that there is a human behind the keyboard and not a robot.

It will not be your case, but if you have an account and access this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser. When you log in, different cookies will be set to save your login information and screen viewing options. Login cookies last two days while cookies for screen options last a year. If you select “Remember Me”, your access will persist for two weeks. If you log out of your account, login cookies will be removed. If you modify or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, but simply indicates the ID of the article just modified. Expires after 1 day.

Content embedded from other websites
Articles on this site may include embedded content (such as videos, images, articles, etc.). Content embedded from other websites behaves in exactly the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website.

Type of cookie used in

  • With whom we share your data¬†
    We respect your privacy and will not share your information for any reason. The personal data necessary for the shipment will obviously be communicated to the courier.
  • How long we keep your data
    For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, change or delete their personal information at any time (except their username that they cannot change). Website administrators can also view and modify this information.
  • What rights you have on your data
    If you have an account on this site, you can request to receive a file exported from the site with the personal information we have about you, including the data you provided. You can also request that we delete all personal data about you. This does not include the data we are obliged to keep for administrative, legal or security purposes.
  • Where we send your data
    As mentioned, we do not send your data anywhere. Obviously, the email generated by the contact request ends up in the mailbox of the person who will have to answer or contact you.
  • How we protect your data
    When we receive the message, we respond and file. The archive is not on paper but on a company server or rented from a provider.
  • What procedures we have set up to prevent data breaches
    We are very attentive to the security of our sites and carry out daily analyzes to assess whether the site is at risk of external attack.


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